Tower Hamlets Pre-Applications Service Officer Job Opportunities

Job Description

We are excited to announce an opportunity to join the Planning & Building Digital and Data team at Tower Hamlets as a Pre-Applications Service Officer. This is your chance to become part of a progressive, inclusive, and supportive council that values innovation and community impact.

Responsibilities

• Assist in preparing documentation, handling financial processes, and scheduling meetings proactively.
• Engage a wide range of stakeholders, fostering strong, service-oriented relationships.
• Work closely with the Development Management team to deliver seamless pre-application services.
• Deliver clear guidance to applicants, developers, and architects navigating the planning process.
• Contribute to developing a digital-focused pre-application system emphasizing efficient data collection.

Requirements

• Ability to communicate confidently and build strong relationships with internal and external stakeholders.
• Self-driven with a proactive attitude towards service improvements and ownership of tasks.
• Detail-oriented and capable of thriving independently and in team settings.
• Strong passion for urban development, planning processes, and public service delivery.
• Quick to adapt and learn within a fast-paced environment.

Qualifications

• Demonstrated interest or background in planning, public service, or local government roles.
• Excellent interpersonal and written communication skills.
• Proven track record of administrative or customer-facing responsibilities.

Benefits

• Opportunities for professional development and career progression.
• Work within one of London’s most dynamic and diverse boroughs.
• Flexible working arrangements supporting a healthy work-life balance.
• A workplace culture aligned with the TOWER values: Together, Open, Willing, Excellent, Respect.

How To Apply?

Interested candidates are encouraged to apply via Tower Hamlets’ official careers portal. For further details, please refer to the job description PDF: Pre-application-Services-Officer-JD-FINAL-2025PS.pdf

About Tower Hamlets

Tower Hamlets is a vibrant borough committed to equality, digital innovation, and community-focused service delivery. We actively foster a workplace that values diversity, inclusion, and the elimination of all forms of discrimination. Our mission is to ensure that every resident has equal access to opportunities and services that enrich lives.