Sainsbury’s Customer and Trading Manager Jobs in London

Job Description

Sainsbury’s is offering a fantastic opportunity to develop your retail management career through the role of Customer and Trading Manager in our convenience store network. You will lead in-store operations, motivate a team, and ensure seamless service to our customers throughout the day.

Responsibilities

• Lead the shift with a decisive, organised, and inclusive approach while managing performance and time for your team.
• Ensure customers experience exceptional service by maintaining product availability and smooth store operations.
• Collaborate with fellow managers to plan shift patterns, peak trading times, and team deployment.
• Deliver comprehensive shift handovers to the next Manager to maintain operational continuity.
• Champion a culture where colleagues feel empowered to offer ideas and solutions.

Requirements

• Ability to inspire and guide a team in a busy retail environment.
• Excellent communication and problem-solving skills.
• Strong planning and resource allocation capabilities.
• Commitment to delivering high standards of customer service.

Qualifications

• Experience in a retail or customer-facing management role preferred.
• A passion for food and excellent customer service.
• Willingness to work flexible hours including weekends and holidays.

Benefits

• Condensed working – opportunity to complete full-time hours across 4 days.
• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after 4 weeks, rising to 15% on Fridays/Saturdays and Argos paydays.
• Free food and hot drinks for colleagues in-store.
• Generous holiday entitlement, maternity and paternity leave policies.
• Pension contributions matched from 4% up to 7.5%.
• Access to Sainsbury’s share scheme with discounted investment opportunities.
• Support for wellbeing including counselling, legal, financial advice, and emotional support.
• Cycle to Work scheme and exclusive discounts on gyms, holidays, restaurants, and more.
• Join colleague networks to connect with like-minded team members and grow professionally.

How To Apply?

Click the “Apply” button on the official Sainsbury’s career portal to begin your journey as a Customer and Trading Manager – Convenience.

About Company

Sainsbury’s is one of the UK’s leading retailers, committed to serving every customer with quality and innovation. With a focus on food, convenience, and service excellence, our team members grow in an inclusive, dynamic environment where every day brings new opportunities.